Terms of Service

1. Acceptance of Terms

By accessing or using the website at https://apmcleans.com or engaging the services of APM Cleans LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

APM Cleans LLC provides professional cleaning services in Columbus, Ohio, including but not limited to residential cleaning, carpet cleaning, upholstery cleaning, window cleaning, deep cleaning, detailed cleaning, and disinfecting and sanitising services.

We reserve the right to refuse service to anyone for any reason at any time. Service availability is subject to scheduling and geographic limitations.

3. Bookings and Appointments

• Bookings made through our website are subject to availability and confirmation by APM Cleans LLC.
• We will make reasonable efforts to honour confirmed appointments. In the event we need to reschedule, we will contact you as soon as possible.
• Please ensure that our team has safe and reasonable access to the areas to be cleaned at the scheduled time.
• If you need to cancel or reschedule, please contact us at least 24 hours in advance.

4. Pricing and Payment

• Prices for services are as listed on our website and are subject to change without notice.
• Payment is due at the time of service unless otherwise agreed in writing.
• We accept payment via the methods listed on our website. All transactions are processed securely.
• Prices do not include any applicable taxes unless stated otherwise.

5. Cancellations and Refunds

Cancellations made less than 24 hours before a scheduled appointment may be subject to a cancellation fee. Refunds are handled on a case-by-case basis. If you are unsatisfied with a service, please contact us within 24 hours of the service date and we will work to resolve the issue.

We do not offer refunds for services already rendered unless there is a demonstrable failure to perform the agreed service.

6. Customer Responsibilities

To ensure the best results, you agree to:

• Provide accurate information when booking services.
• Ensure safe access to the property at the scheduled time.
• Secure or remove fragile, valuable, or irreplaceable items prior to our arrival.
• Inform us of any known hazards, pets, or special requirements before the service begins.

7. Limitation of Liability

To the fullest extent permitted by applicable law, APM Cleans LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of APM Cleans LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: